Frequently Asked Questions (FAQs)
Nature Grace Health Care
Effective Date: January 2025
1. What products does Nature Grace Health Care offer?
We offer a range of natural spices and herbal medicines designed to promote health and wellness.
2. How can I place an order?
You can easily place an order through our website by browsing products, adding items to your cart, and completing the checkout process.
3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) for your convenience, along with secure online payment options.
4. What are the shipping charges?
We offer free shipping on all orders over ₹500 within India. For orders below this amount, a flat shipping fee of ₹70 applies.
5. How long will it take to receive my order?
Orders are delivered within 3-7 business days depending on your location. Remote areas may take longer.
6. How can I track my order?
Once your order is shipped, we will send you a tracking link via email or SMS to monitor your delivery status.
7. Do you ship internationally?
No, we currently ship only within India.
8. What is your return or replacement policy?
We offer an Easy Replacement Policy. If you receive a damaged or incorrect product, please contact us within 48 hours for a replacement.
9. Can I cancel or modify my order after placing it?
Orders can be canceled or modified within 12 hours of placement. Contact us immediately at support@naturegracehealthcare.com or +91-9458167380 for assistance.
10. Are your products certified and safe?
Yes, all our products are made with natural ingredients and follow strict quality standards to ensure safety and effectiveness.
11. How can I contact customer support?
You can reach us via email at support@naturegracehealthcare.com or call us at +91-9458167380 for any queries or concerns.
12. Do you offer discounts or promotions?
Yes! Stay updated on our latest offers and discounts by subscribing to our newsletter or following us on social media.
We’re here to help you on your wellness journey. Thank you for choosing Nature Grace Health Care!