Replacement Policy for Nature Grace Health Care

Effective Date: 10.01.2025

At Nature Grace Health Care, we are dedicated to providing high-quality products. If you receive a defective or damaged product, we are happy to offer a replacement.

1. Eligibility for Replacement

• Replacement requests must be made within 7 days of receiving the product.

• The item must be unused, unopened, and in its original packaging.

• Only items that are defective, damaged, or incorrect are eligible for replacement.

2. Non-Replacement Items

• Perishable goods (such as spices or medicines)

• Opened or used products

• Custom or personalized items

3. Replacement Process

• Contact us at naturegracehealthcare@gmail.com with your order number, a description of the issue, and clear photos of the damaged or defective product.

• Once your request is reviewed and approved, we will process the replacement and ship the new product to you.

4. Shipping for Replacements

• If the product is defective, damaged, or incorrect, we will cover the shipping cost for the replacement.

• If the replacement is requested for any other reason, the customer is responsible for shipping charges.

5. No Refunds Policy

• Please note that we do not offer refunds. Replacements are provided for eligible items only.

6. Contact Us
For any replacement inquiries, please contact us at:
Nature Grace Health Care
Email: naturegracehealthcare@gmail.com
Phone: +91 9458167380

By purchasing from Nature Grace Health Care, you agree to this Replacement Policy.