Shipping Policy
Nature Grace Health Care
Effective Date: January 2025

At Nature Grace Health Care, we are dedicated to delivering our natural products to you in a timely and secure manner. Please review our shipping policy for detailed information on how we handle deliveries.

1. Order Processing Time:

• All orders are processed within 1-2 business days after receiving payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Charges:

• Free Shipping on all orders above ₹500 within India.
• For orders below ₹999, a flat shipping fee of ₹70 applies.

3. Delivery Time:

• Estimated delivery time is 3-7 business days depending on your location.
• For remote and rural areas, delivery may take longer.

4. Shipping Partners:

• We partner with trusted courier services to ensure safe and prompt delivery.
• Tracking details will be provided via email or SMS once your order is dispatched.

5. Delivery Areas:

• Currently, we ship across India.
• International shipping is not available at this time.

6. Order Tracking:

• Once your order is shipped, you will receive a tracking link to monitor your delivery status.

7. Delivery Issues:

• If your order is delayed or lost, please contact our support team at support@naturegracehealthcare.com or call us at +91-9458167380.

8. Incorrect Address:

• Please ensure your shipping address is correct. We are not responsible for delays or non-delivery due to incorrect addresses.

9. Damaged or Missing Items:

• If you receive a damaged package or if any items are missing, report it within 48 hours of delivery for a prompt resolution.

10. Contact Us:
For any shipping-related queries, feel free to reach out to us at:
Email: support@naturegracehealthcare.com
Phone: +91-9458167380

Thank you for choosing Nature Grace Health Care. We are committed to delivering quality products with care and efficiency.