Nature Grace Health Care
Effective Date: January 2025

Welcome to Nature Grace Health Care! By accessing and using our website (www.naturegracehealthcare.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

Nature Grace Health Care provides a range of herbal medicines and natural spices to promote health and wellness. All information provided on our website is for general informational purposes only and should not be considered medical advice.

2. Account and Registration

• To place an order, you may need to create an account.
• You are responsible for maintaining the confidentiality of your account details.
• We reserve the right to suspend or terminate accounts that violate our policies.

3. Orders and Payments

• Orders can be placed through our website.
• We accept payments through secure online methods, including UPI, credit/debit cards, and net banking.
• Cash on Delivery (COD) is available.
• We reserve the right to cancel orders if fraudulent activity is suspected.

4. Shipping and Delivery

• Free shipping is available on orders above ₹500 within India.
• For orders below ₹500, a flat shipping fee of ₹70 applies.
• Estimated delivery time is 3-7 business days, depending on your location.
• Tracking details will be provided once your order is shipped.

5. Returns and Refunds

• We offer an Easy Replacement Policy for damaged or incorrect products.
• Customers must report issues within 48 hours of receiving the order.
• Refunds will be processed only if a replacement is not available.

6. Product Information and Availability

• We strive to ensure product accuracy, but we do not guarantee availability at all times.
• Prices and product details are subject to change without prior notice.

7. Privacy Policy

• We value your privacy. Your personal data is protected and will not be shared with third parties without consent.
• For detailed information, please refer to our Privacy Policy.

8. Intellectual Property

• All content, including text, images, logos, and trademarks, belongs to Nature Grace Health Care.
• Unauthorized use of our content is prohibited.

9. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Always consult a healthcare professional before using herbal medicines.

10. Governing Law

• These terms and conditions are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Dehradun, India.

11. Contact Us

For any queries regarding these terms, please contact us at: Email: support@naturegracehealthcare.com
Phone: +91-9458167380

By using our website, you acknowledge that you have read, understood, and agreed to our Terms and Conditions. Thank you for choosing Nature Grace Health Care!